Usability testing is helpful in identifying the user response before the actual user starts using the application. Usability testing reveals how the user reacts to the application and help identify the usability problems and areas of improvement. Usability testing identifies the user response in four areas i.e. efficiency, accuracy, recall, and emotional response.

We use ‘User Monitor Strategy’ and note down every point during the user experience of the application. Different set of focus groups are involved in checking the usability and the results are shared through specific formats parameters.